Refund policy
Returns at the customer's convenience must be unopened and unused within 3 days of receipt of the goods.
The customer is responsible for the return shipping costs.
Returns and exchanges will only be accepted if the product is faulty, defective or has been incorrectly delivered due to a reason attributable to the company.
Returns subject to: "Defective goods or errors in our products".
Time of return: As a rule, refunds are only possible if we are notified within 3 days of receipt of the goods.
How to return goods: please request a refund by e-mail or telephone and we will transfer the purchase price to your nominated account within 5 working days.
The customer is responsible for the return shipping costs.
Returns and exchanges will only be accepted if the product is faulty, defective or has been incorrectly delivered due to a reason attributable to the company.
Returns subject to: "Defective goods or errors in our products".
Time of return: As a rule, refunds are only possible if we are notified within 3 days of receipt of the goods.
How to return goods: please request a refund by e-mail or telephone and we will transfer the purchase price to your nominated account within 5 working days.